What type of events should avoid requiring contact information from beneficiaries?

Sales events typically involve promoting specific Medicare Advantage plans or products and often require capturing contact information for follow-up purposes. However, when it comes to educational events, the goal is to provide information without pushing a sales agenda. In these settings, beneficiaries are encouraged to learn about the benefits of various healthcare options without feeling pressured to provide personal information.

Educational events focus on informing participants about their choices, health topics, and the features of Medicare without soliciting a commitment or further contact. This helps to create an open, pressure-free environment where attendees feel comfortable asking questions and gaining knowledge about their Medicare options. Avoiding the collection of contact information in these settings ensures that beneficiaries can participate freely and access the information they need without feeling obligated to engage in follow-up communications or sales pitches.