What should be done if a member wishes to cancel their enrollment before the effective date?

Study for the Anthem Medicare Advantage Certification Exam. Prepare with flashcards and multiple choice questions, each question includes hints and explanations. Get exam ready!

When a member wishes to cancel their enrollment before the effective date, initiating a cancellation is the appropriate action to take. This process allows the member to formally revoke their decision to enroll in the Medicare Advantage plan, ensuring that their intended changes are processed before they take effect.

By initiating a cancellation, the member can avoid potential consequences associated with being enrolled when they do not wish to be, such as incurring costs or being subject to terms and conditions of the plan that they want to avoid. The cancellation process typically involves following the plan’s specific guidelines to ensure that the request is completed smoothly and without confusion.

The other options do not directly address the need to cancel enrollment. For instance, requesting a reconsideration is usually associated with challenging a previous decision rather than acting on a desire to cancel. Falling back on the default enrollment might result in the member being enrolled in an original or default option that they might not want. Completing an exit questionnaire, while possibly useful for gathering feedback, does not facilitate the actual cancellation process. Thus, initiating a cancellation is the most effective and correct response to the member's request.

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